Shipping policy

Shipping Policy

Last updated: July 21, 2026

This Shipping Policy applies to orders placed through orderlystorage.com.

Order Processing

Orders are typically processed within 2–3 business days after they are placed.

Orders are generally processed on business days. Processing may be delayed during weekends, public holidays, periods of high order volume, or circumstances affecting our suppliers, fulfillment partners, or carriers.

If we are unable to dispatch an order within the stated processing timeframe, we will contact the customer with an updated estimate and provide any options required under applicable law.

Shipping Destinations

Orderly currently ships to customers within the United States.

Shipping availability is confirmed at checkout based on the delivery address provided by the customer.

Shipping Rates and Delivery Estimates

Standard Shipping

- $4.95 for orders under $100
- Estimated transit time: 8–15 business days after processing

Free Shipping

- Free shipping for orders of $100 or more
- Estimated transit time: 8–15 business days after processing

The applicable shipping method and final shipping charge are displayed at checkout before the order is placed.

Estimated Total Delivery Time

The estimated total delivery time is generally 10–18 business days, including:

- Order processing: 2–3 business days
- Shipping transit time: 8–15 business days

Delivery dates are estimates and are not guaranteed. Delays may occur due to carrier disruptions, supplier processing, weather conditions, public holidays, customs or import processing where applicable, address issues, or other circumstances outside our reasonable control.

Order Tracking

When tracking information becomes available, it will be sent to the email address provided at checkout.

Please allow time for the tracking status to update after the order has been processed and transferred to the carrier.

Incorrect Shipping Information

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your shipping information, please contact us as soon as possible at support@orderlystorage.com.

We cannot guarantee that an address can be changed after an order has entered processing or has been transferred to the carrier. Additional shipping costs resulting from an incorrect or incomplete address may be the customer’s responsibility, where applicable.

Lost, Delayed, or Damaged Packages

If your package is significantly delayed, arrives damaged, or appears to be lost, please contact us at support@orderlystorage.com and include:

- Your order number
- The email address used at checkout
- Any available tracking information
- Photos of the package and product, if the shipment arrived damaged

We will review the issue and assist you with the appropriate next steps.

If a shipment cannot be completed within the promised timeframe, we will provide an updated estimate and, where required by applicable law, the option to accept the delay or cancel the affected order for a refund.