Payment Policy

At Orderly, we want to make your checkout experience simple, secure, and transparent. This Payment Policy explains the payment methods we accept, how payments are processed, how refunds are issued, and how promotional codes work.

All transactions on orderlystorage.com are processed in US Dollars (USD).

1. Accepted Payment Methods

We currently accept the following payment methods:

• Visa
• Mastercard
• American Express
• Discover
• Apple Pay
• Google Pay
• Shop Pay
• PayPal

Available payment options may vary depending on your location, device, and the payment providers available at checkout.

2. Secure Checkout

• All payments are processed securely through trusted third-party payment providers
• Orderly does not store your full credit card, debit card, bank account, or PayPal login details — payment information is handled securely by our payment processors
• All transactions are encrypted using SSL (Secure Socket Layer) technology
• Please ensure your billing information, shipping address, email address, and phone number are accurate before completing your order

3. Payment Authorization

By placing an order on our website, you confirm that:

• The payment information you provide is accurate and valid
• You are authorized to use the selected payment method
• You agree to be charged the total amount shown at checkout
• Your order total may include product price, shipping costs, applicable sales tax, and any other applicable fees

Your order will only be processed after the payment has been successfully authorized.

4. PayPal Payments

• If you choose PayPal at checkout, you may be redirected to PayPal’s secure payment page to complete your purchase
• Your order will be confirmed only after PayPal successfully authorizes the payment
• For questions related to your PayPal account, balance, funding source, or PayPal Buyer Protection, please contact PayPal directly

5. Apple Pay, Google Pay & Express Checkout

• If Apple Pay, Google Pay, Shop Pay, or another express checkout option is available, you may complete your payment using the information saved in your wallet or account
• Please review your shipping address, billing information, and order details carefully before confirming the payment

6. Coupon Codes & Promotions

• Coupon codes are case-sensitive and must be entered at checkout before placing your order
• We recommend copying and pasting the code exactly as provided
• Only one coupon code or promotion may be applied per order unless stated otherwise
• Coupon codes cannot be applied after an order has been placed
• If your coupon code does not work, please contact us before placing your order so we can assist you

7. Refunds

• Approved refunds will be issued to the original payment method used at checkout
• Once a refund has been processed, please allow 5–7 business days for your bank, card issuer, or payment provider to post the funds to your account
• Store credit, coupons, or vouchers may be issued only where applicable and agreed upon
• Shipping fees, return shipping costs, customs duties, sales taxes, or other non-product charges may be non-refundable unless required by law or unless the issue was caused by our error

8. Payment Issues

If your payment is declined, please check that:

• Your card details are entered correctly
• Your billing address matches the payment method on file
• Your card has sufficient funds available
• Your bank or card issuer has approved the transaction

You may also try another accepted payment method. If the issue continues, please contact your bank, card issuer, or the payment provider used at checkout.

9. Contact Us

For any payment-related questions, please contact our support team:

• Email: support@orderlystorage.com
• Response time: Within 2 business days

Thank you for shopping with Orderly!